top of page
orgchart.png

Chief of Operations COO Responsibilities

Include:

  • Acting in the place of CEO when absent

  • Organizing workflow and ensuring that employees understand their duties or delegated tasks

  • Monitoring employee productivity and providing constructive feedback and coaching

Job brief

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business. The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you. The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

Responsibilities

  • Design and implement business strategies, plans and procedures

  • Set comprehensive goals for performance and growth

  • Establish policies that promote company culture and vision

  • Oversee daily operations of the company and the work of executives (Managers and Department Heads.)

  • Lead employees to encourage maximum performance and dedication

  • Evaluate performance by analyzing and interpreting data and metrics

  • Write and submit reports to the CEO in all matters of importance

  • Assist CEO in fundraising ventures

  • Participate in expansion activities (investments, acquisitions, corporate alliances etc.)

  • Manage relationships with partners/vendors

Requirements

  • Proven experience as Chief Operating Office or relevant role

  • Understanding of business functions such as HR, Finance, marketing etc.

  • Demonstrable competency in strategic planning and business development

  • Experience in fundraising will be a plus

  • Working knowledge of data analysis and performance/operation metrics

  • Working knowledge of IT/Business infrastructure and MS Office

  • Outstanding organizational and leadership abilities

  • Excellent interpersonal and public speaking skills

  • Aptitude in decision-making and problem-solving

Supervisor Responsibilities

Include:

  • Setting goals for performance and deadlines in ways that comply with company’s plans and vision

  • Organizing workflow and ensuring that employees understand their duties or delegated tasks

  • Monitoring employee productivity and providing constructive feedback and coaching

Job brief

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role’s responsibility and will be results-driven and focused.

The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

Responsibilities

  • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

  • Organize workflow and ensure that employees understand their duties or delegated tasks

  • Monitor employee productivity and provide constructive feedback and coaching

  • Receive complaints and resolve problems

  • Maintain timekeeping and personnel records

  • Pass on information from upper management to employees and vice versa

  • Prepare and submit performance reports

  • Decide on reward and promotion based on performance

  • Hire and train new employees

  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

  • Proven experience as supervisor or relevant role

  • Familiarity with company policies and legal guidelines of the field

  • Ability to learn a variety of job descriptions

  • Excellent communication and interpersonal skills

  • Outstanding organizational and leadership skills

  • Good knowledge of MS Office

  • Diploma/Certificate in first line management or relevant field

  • High school diploma; BSc/BA in management or relevant discipline will be considered an advantage

​​Area Manager Responsibilities

include:

  • Design strategy and set goals for growth

  • Control budgets and optimize expenses

  • Ensure employees are motivated and productive

Job brief

We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit.

General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Ultimately, you’ll help our company grow and thrive.

Responsibilities

  • Oversee day-to-day operations

  • Design strategy and set goals for growth

  • Maintain budgets and optimize expenses

  • Set policies and processes

  • Ensure employees work productively and develop professionally

  • Oversee recruitment and training of new employees

  • Evaluate and improve operations and financial performance

  • Direct the employee assessment process

  • Prepare regular reports for upper management

  • Ensure staff follows health and safety regulations

  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements

  • Proven experience as a General Manager or similar executive role

  • Experience in planning and budgeting

  • Knowledge of business process and functions (finance, HR, procurement, operations etc.)

  • Strong analytical ability

  • Excellent communication skills

  • Outstanding organizational and leadership skills

  • Problem-solving aptitude

  • BSc/BA in Business or relevant field; MSc/MA is a plus

Supervisor Responsibilities

Include:

  • Setting goals for performance and deadlines in ways that comply with company’s plans and vision

  • Organizing workflow and ensuring that employees understand their duties or delegated tasks

  • Monitoring employee productivity and providing constructive feedback and coaching

Job brief

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role’s responsibility and will be results-driven and focused.

The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

Responsibilities

  • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

  • Organize workflow and ensure that employees understand their duties or delegated tasks

  • Monitor employee productivity and provide constructive feedback and coaching

  • Receive complaints and resolve problems

  • Maintain timekeeping and personnel records

  • Pass on information from upper management to employees and vice versa

  • Prepare and submit performance reports

  • Decide on reward and promotion based on performance

  • Hire and train new employees

  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

  • Proven experience as supervisor or relevant role

  • Familiarity with company policies and legal guidelines of the field

  • Ability to learn a variety of job descriptions

  • Excellent communication and interpersonal skills

  • Outstanding organizational and leadership skills

  • Good knowledge of MS Office

  • Diploma/Certificate in first line management or relevant field

  • High school diploma; BSc/BA in management or relevant discipline will be considered an advantage

Maintenance Technician Job Description

Include:

  • Strong work ethic and willingness to learn

  • Ability to follow directions and complete tasks with minimal supervision

  • Assisting supervisors and managers with completing tasks on time and within budget.

Job brief

We are looking for a thorough Maintenance Technician to undertake the responsibility to preserve the good condition and functionality of premises. You will perform a variety of engineering tasks as directed by your supervisor.

A Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.

The goal is to meet the standards of instruction while exploring engineering and technical careers and interests.

Requirements

  • Knowledge of engineering and technological careers

  • Skilled with conflict management and working with others in a professional manner

  • Working knowledge of tools, common appliances and devices

  • Manual dexterity and problem-solving skills

  • Good physical condition and strength with a willingness to work

Responsibilities

  • Observe all safety rules and regulations

  • Maintain a neat, clean, and orderly workspace

  • Be respectful of peers and not be a distraction to learning. This means not being loud or disruptive while others are completing assignments.

  • Manage time wisely. There WILL be opportunities for free time to explore tasks on your own. Be sure to complete assigned tasks before doing personal projects or entertainment.

  • Assists supervisors and managers requests as if they were the teacher.

bottom of page