Supervisor Responsibilities 

 

Include: 

• Setting goals for performance and deadlines in ways that comply with company’s plans and vision 

• Organizing workflow and ensuring that employees understand their duties or delegated tasks 

• Monitoring employee productivity and providing constructive feedback and coaching 

 

Job brief 

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. 

The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role’s responsibility and will be results-driven and focused. 

The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth. 

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Responsibilities 

• Work with Project Managers to set goals  for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates 

• Organize workflow and ensure that employees understand their duties or delegated tasks 

• Monitor employee productivity and provide constructive feedback and coaching 

• Receive complaints and resolve problems 

• Maintain timekeeping and personnel records 

• Ensure employees follow health and safety regulations

• Pass on information from upper management to employees and vice versa 

• Prepare and submit performance reports 

• Decide on reward and promotion based on performance 

• Hire and train new employees 

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises 

 

Requirements 

• Proven experience as supervisor or relevant role 

• Familiarity with company policies and legal guidelines of the field 

• Ability to learn a variety of job descriptions 

• Excellent communication and interpersonal skills 

• Outstanding organizational and leadership skills 

• Good knowledge of MS Office 

• Diploma/Certificate in first line management or relevant field 

• High school diploma; BSc/BA in management or relevant discipline will be considered an advantage